Overcoming Content Collaboration Challenges
Content collaboration challenges can create problems—lost documents, version control issues, subpar customer experiences, and data-security risks. With a “single source of truth” for content and audit control, M-Files enables efficient and secure content sharing. Give your business a competitive edge by efficiently and securely finding, sharing, and collaborating on content.
- Nearly 80% of workers used collaboration tools in 2021.
- 25% of professional service firms list communication breakdowns as a top reason for client churn.
- 57% of knowledge workers said in a 2019 survey that difficulty finding the right information is a top contributor to lagging productivity.
CHALLENGE 1 – EFFICIENCY OF SHARING CONTENT: Chaotic document tools
• Inefficient document sharing practices
• Disjointed tools make finding the right information difficult
• Lack of audit trail
SOLUTION 1 – SHARE EASILY: A single source of truth
• Easy-to-use, customised collaboration tools
• A single, secure portal for client collaboration
• Seamless sharing with both internal and external stakeholders
CHALLENGE 2 – POOR DIGITAL CUSTOMER EXPERIENCE: Outdated tech
• Unable to securely share information with the right people
• Difficult to differentiate the brand with legacy technology limitations
• Negative impacts on performance and reputation
SOLUTION 2 – SHARE SEAMLESSLY: A real-time, digital collaborative workspace
• Streamlined remote client access
• Branded digital workspaces tailor-made for customers and clients
• Easy to manage and flexible access controls
CHALLENGE 3 – SECURITY AND COMPLIANCE RISKS: Data dangers
• Risk of non-compliance with regulations and requirements
• Potential of exposing sensitive content to the wrong people
• Shadow IT via unauthorised and uncontrolled applications
SOLUTION 3 – SHARE SECURELY: Proactive access and security
• Intuitive control of compliance measures
• “Need-to-know” document access
• Secure document-sharing portals
M-Files provides organisations with the ability to find, share and collaborate on content internally and externally with stakeholders both efficiently and securely.
The M-Files platform provides:
• Embedded search, access, and collaboration capabilities;
• An easy-to-use and secure “single source of the truth” for employees, clients, and contractors;
• Seamless and secure document management from any device; and
• Robust built-in security and compliance features.
Want to find out more about how M-Files can boost content collaboration with clients and within your organisation? Why not get in touch.
