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British Heart Foundation
Charity550 shops: Gift Aid barcode printing rolled out

British Heart Foundation

The British Heart Foundation operates 750 retail shops across the UK. Stratas has delivered several projects for BHF, covering print services, document scanning, and retail Gift Aid barcode printing across 550 shops.

The challenge

BHF had inefficient communication between 750 retail shops and Head Office, with high postage costs and administrative burden. Manual processes limited business agility, and they needed a streamlined Gift Aid barcode printing system across 550 shops.

  • Inefficient communication between 750 retail shops and Head Office
  • High postage costs and administrative burden
  • Manual processes limiting business agility
  • Need for Gift Aid barcode printing across 550 shops
  • Multiple disconnected processes across retail operations
The solution

Stratas implemented document scanning and workflow to centralise Head Office communications, plus a retail Gift Aid barcode printing system across 550 shops. The work has covered print services, document scanning, and retail operations.

  • Document scanning and workflow for Head Office communications
  • Retail Gift Aid barcode printing across 550 shops
  • Print services delivering meaningful cost savings
  • Multiple projects delivered across print, scanning, and retail operations
  • Each project building on the last for compound improvements
Implementation

How we delivered.

Each project built on the one before it. Stratas focused on how BHF works today and on what they could do next, delivering measurable savings at each stage.

Results

What changed.

Meaningful cost savings

Print services

Centralised Head Office comms

Document scanning

Eliminated

Postage costs

550 shops

Gift Aid printing

Customer storyBritish Heart Foundation
“Without a doubt, they have shown us the Art of the Possible and current projects will deliver real benefits and tangible cost savings.”

Gareth Julian

Charity · Head of Retail Change, British Heart Foundation

Meaningful cost savings

Print services

Centralised Head Office comms

Document scanning

Eliminated

Postage costs

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