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The British Heart Foundation operates 750 retail shops across the UK. Stratas has delivered several projects for BHF, covering print services, document scanning, and retail Gift Aid barcode printing across 550 shops.
BHF had inefficient communication between 750 retail shops and Head Office, with high postage costs and administrative burden. Manual processes limited business agility, and they needed a streamlined Gift Aid barcode printing system across 550 shops.
- Inefficient communication between 750 retail shops and Head Office
- High postage costs and administrative burden
- Manual processes limiting business agility
- Need for Gift Aid barcode printing across 550 shops
- Multiple disconnected processes across retail operations
Stratas implemented document scanning and workflow to centralise Head Office communications, plus a retail Gift Aid barcode printing system across 550 shops. The work has covered print services, document scanning, and retail operations.
- Document scanning and workflow for Head Office communications
- Retail Gift Aid barcode printing across 550 shops
- Print services delivering meaningful cost savings
- Multiple projects delivered across print, scanning, and retail operations
- Each project building on the last for compound improvements
How we delivered.
Each project built on the one before it. Stratas focused on how BHF works today and on what they could do next, delivering measurable savings at each stage.
What changed.
Meaningful cost savings
Print services
Centralised Head Office comms
Document scanning
Eliminated
Postage costs
550 shops
Gift Aid printing


“Without a doubt, they have shown us the Art of the Possible and current projects will deliver real benefits and tangible cost savings.”
Gareth Julian
Charity · Head of Retail Change, British Heart Foundation
Meaningful cost savings
Print services
Centralised Head Office comms
Document scanning
Eliminated
Postage costs




