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How Smeg built an efficient, transparent invoice process with Stratas.
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Smeg UK Ltd operates across multiple sectors: home appliances, professional food service equipment, and laboratory/medical equipment. With a growing supplier base and multi-site operations, their AP team needed a solution that could handle complex, multi-code invoice distribution across departments.
Smeg UK's invoices took excessive time to process and frequently got lost during desk-to-desk routing. Duplicate effort, physical document storage, and difficulty approving urgent invoices across multiple sites meant suppliers were constantly chasing for payment.
- Invoices took excessive time to process and frequently got lost during desk-to-desk routing
- Duplicate effort across the finance team on the same invoices
- Physical document storage consuming office space
- Urgent invoices difficult to approve across multiple sites
- Suppliers frequently chasing for payment due to slow processing
Stratas implemented AP automation with custom-built approval workflows integrated with Sage X3, enabling multi-code invoice distribution across departments. The system allowed Smeg flexibility to build approval flows tailored to their specific business structure.
- AP automation with custom-built approval workflows integrated with Sage X3
- Multi-code invoice distribution across departments
- Full digital capture, routing, and approval of invoices
- Flexibility to build approval flows tailored to the business
How we delivered.
Stratas worked closely with Smeg's accounts team to understand their approval flows and design a system tailored to how the business actually works. The collaborative approach meant the solution reflected their real workflows.
What changed.
10/10
Implementation rating
Eliminated
Manual data entry
Full
Invoice visibility
Improved
Month-end accuracy


“We now have a very efficient and transparent system to process and pay invoices.”
Jane Marah
Manufacturing · Assistant Accountant, Smeg UK
10/10
Implementation rating
Eliminated
Manual data entry
Full
Invoice visibility
“The system allowed us flexibility to build approval flows tailored to our business.”
Jane Marah
Assistant Accountant, Smeg UK
“Stratas was brilliant at helping us understand our needs and design accordingly.”
Jane Marah
Assistant Accountant, Smeg UK





