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East Midlands Pharma
PharmaceuticalsCalmer: More predictable invoice processing

East Midlands Pharma

East Midlands Pharma is a growing pharmaceutical business operating in a highly regulated environment. As the business expanded, invoice volumes increased, placing additional pressure on a finance team working with processes designed for a much smaller organisation.

The challenge

Before working with Stratas, invoice processing at East Midlands Pharma was entirely manual. Invoices arrived in different formats and were stored across multiple locations, with paperwork and digital files spread throughout a busy accounts department. As volumes grew, this lack of structure made it harder to track invoices, maintain consistency and process documents efficiently.

  • Entirely manual invoice processing
  • Invoices arrived in different formats and were stored across multiple locations
  • Paperwork and digital files spread throughout a busy accounts department
  • Growing volumes made it harder to track invoices, maintain consistency and process documents efficiently
The solution

Stratas stood out for its understanding of the problem and its pragmatic approach to automation. Stratas showed how automation could be introduced in a controlled way, strengthening East Midlands Pharma's existing processes and supporting growth without disrupting day to day operations.

  • Automation introduced in a controlled way, strengthening existing processes
  • Structured invoice capture and approval workflows
  • A pragmatic approach that fit how the team already worked
  • Clear communication and realistic expectations from the start
Implementation

How we delivered.

The rollout was smooth, with clear communication and realistic expectations set from the start. Any issues that came up were promptly reviewed by the team, and once live, the benefits were quickly felt across the finance function.

Results

What changed.

Reduced significantly

Manual handling

Fewer

Errors

Easier and more reliable

Invoice tracking

Noticeably calmer

Day-to-day processing

Customer storyEast Midlands Pharma
“Stratas has been a great addition to our business. Moved us away from clunky manual processing. The team have always been great, and implementation was pretty stress-free.”

Dec Maltby

Pharmaceuticals · East Midlands Pharma

Reduced significantly

Manual handling

Fewer

Errors

Easier and more reliable

Invoice tracking

Customer story
“A significant amount of invoices are processed smoothly now. Not having paperwork at various stages all over the place is great.”

Dec Maltby

East Midlands Pharma

Customer story
“Stratas are a great team, always helpful and available. Had a good understanding of financial processes as well. We can't imagine it any other way now, and are pushing to get as much automated as possible.”

Dec Maltby

East Midlands Pharma

Customer story
“Managers appreciate being able to authorise and then see all their invoices easily. Processing invoices was straightforward once the basics were understood.”

Dec Maltby

East Midlands Pharma

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