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Hawksmoor is a growing hospitality group operating premium restaurants across the UK and internationally. As new sites opened and legal entities were added, the finance team faced increasing complexity around invoice volumes, approvals and audit requirements, all within the tight margins and fast pace of the restaurant industry.
Before automation, accounts payable and document handling at Hawksmoor were manual and inefficient. Invoices were submitted by internal teams and suppliers using a mix of methods, with limited process control and poor visibility. As the group expanded, each new restaurant and legal entity added layers of approval complexity, and budget constraints meant hiring additional finance staff was not an option even as transaction volumes increased.
- Invoices submitted by internal teams and suppliers through a mix of methods, with limited process control and poor visibility
- Each new restaurant and legal entity added layers of approval complexity
- Budget constraints meant hiring additional finance staff was not an option, even as transaction volumes increased
- Manual AP processes were no longer sustainable in a multi site hospitality environment
Hawksmoor evaluated three vendors. Stratas stood out by recommending a solution tailored to Hawksmoor's actual systems and constraints, most notably a custom Zinc to Sage 200 connector that other vendors said was not possible. That willingness to solve a real operational problem was decisive.
- Yooz AP automation tailored to Hawksmoor's actual systems and constraints
- A custom Zinc to Sage 200 connector that other vendors said was not possible
- Structured approval workflows across sites and legal entities
- Spend analysis and invoice retrieval in seconds across the group
How we delivered.
Initial reactions from staff included some resistance to change, which is common in busy restaurant operations. Within three months, adoption shifted decisively. Feedback became strongly positive, with staff questioning why the technology had not been introduced earlier. Improvements in day to day usability played a key role in that change.
What changed.
At least one
Finance hires avoided
Seconds
Invoice retrieval
Faster and more reliable
Audit preparation
Up, with the same AP team
Invoice volumes
“Working with the Stratas team has been consistently positive. The team demonstrates deep technical knowledge and makes recommendations based on customer needs rather than pushing features.”
Hawksmoor finance team
Hospitality · Restaurant group
At least one
Finance hires avoided
Seconds
Invoice retrieval
Faster and more reliable
Audit preparation
