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Pulman Group
Automotive60%: Reduction in manual AP workload

Pulman Group

Pulman Group operates across several automotive sites in the UK, representing major brands including Volkswagen, Skoda, SEAT and Cupra. Managing finance across five locations created challenges in keeping approvals consistent, maintaining compliance and managing large invoice volumes without overburdening staff.

The challenge

Before working with Stratas, Pulman Group's accounts payable process was almost entirely manual. Invoices arrived by email, were printed or forwarded between staff, and often went missing in inboxes. Approvals were hard to trace, there was no reliable audit trail, and staff time was tied up in manual admin.

  • Almost entirely manual AP, with invoices printed or forwarded between staff and often lost in inboxes
  • No reliable audit trail and difficult document retention
  • Approval disputes between sites
  • One person on the purchase ledger full time, plus two account assistants spending a quarter of their time on it
The solution

Pulman Group chose Stratas for its proven Dealer Management System integrations, straightforward workflow design and consultative support model. Other providers could not offer the same clarity or level of integration.

  • AP automation integrated with Pulman's Dealer Management System
  • Straightforward workflow design with structured, traceable approvals
  • Clear training guides and responsive support through the transition
  • A consultative support model from selection to go live
Implementation

How we delivered.

The implementation process was smooth from the outset. Transitioning from the old system to Stratas was supported by clear training guides, responsive support and open communication between both teams.

Results

What changed.

1.5 FTEs to 0.6

Purchase ledger workload

Full digital audit

Audit trail

Minimal errors

Invoice accuracy

99% across 30 managers

Manager adoption

Customer storyPulman Group
“We've gone from one-and-a-half people doing purchase ledger to less than one. It's freed up the team for other work.”

Connor

Automotive · Financial Director, Pulman Group

1.5 FTEs to 0.6

Purchase ledger workload

Full digital audit

Audit trail

Minimal errors

Invoice accuracy

Customer story
“If someone's hesitant about automation, I'd tell them they won't be in business for much longer. Why wouldn't you want to do your job quicker?”

Connor

Financial Director, Pulman Group

Customer story
“It's super easy for our managers to use. We have just over 30 managers and the majority find it really easy to use.”

Connor

Financial Director, Pulman Group

Customer story
“The training guides were really helpful, and whenever I had a question, someone at Stratas could answer it straight away.”

Connor

Financial Director, Pulman Group

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